Posts Tagged “customer service”
I’m currently experiencing some bad customer service, courtesy of a sauna trout named Mark at the Austin Straubel Enterprise Rent-a-Car desk. Mark has possession of my wife’s wallet, which she inadvertently left in an Entrprise rental car. Mark has made retrieval of the wallet a difficult process. Mark’s not alone, though — he’s had plenty of help from […]
The wife and I have experienced an inordinate amount of bad customer service in Portland lately. The most glaring and recent example occurred at the REI store in Clackamas a couple weeks ago. The skinny: I went to REI (a store I’m not terribly fond of to begin with; it’s mostly overpriced, urban backpacker/adventure-wear for well-to-do […]
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